Privacy Policy

Introduction

Chanmax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chanmax.io and use our services. Please read this policy carefully. By using our services, you consent to the practices described in this policy.

Information we collect

We collect information that you provide directly to us, including:

• Contact information: Name, email address, phone number, and company name when you fill out our contact form or schedule a call.
• Project information: Details about your project requirements, budget range, and timeline preferences.
• Communication data: Records of correspondence when you contact us via email or other channels.
• Usage data: Information about how you interact with our website, including pages visited, time spent, and referring sources.

How we use your information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Schedule and conduct consultation calls
• Deliver the services you have requested
• Send you project updates and relevant communications
• Improve our website and services
• Comply with legal obligations

Data sharing and disclosure

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist us in operating our website and delivering services (e.g., email providers, scheduling tools, analytics services).
• Legal requirements: When required by law or to protect our rights, privacy, safety, or property.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Your rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a portable format.
• Objection: Object to certain processing of your information.

To exercise any of these rights, please contact us at hello@chanmax.io.

Cookies and tracking

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us at: